Skip to content
تكافلTAKAFULTakaful Association
Level 1Beginner

Level 1 Challenge: A Full Volunteering Day

One day, from arrival to departure. Every decision needs more than one of the courses behind it, and there is not always a comfortable option.

Length
25 min
modules
4
questions
8
Pass mark
70%

Sign in so your progress is saved and you receive a certificate.

Requirements

🔒 This course is locked

Finish the required course above and this one opens.

Course information

Level
1
Difficulty
Beginner
Length
25 min
modules
4
questions
8
Pass mark
70%
Language
Arabic / English
Certificate
Certificate of completion on passing

Who this is for

  • Anyone who has finished the five level 1 courses
  • Volunteers about to do their first field activity
  • Anyone wanting to know whether what they learned has become decisions

What you get

  • The level 1 certificate
  • Level 2 unlocked
  • A report of what you need to revise

What you will learn

Make a sequence of decisions across a field day and justify each one
Connect a decision to the principle behind it rather than relying on instinct
Recognise the effect of your decision on the team and on the person served, together

Course contents

  1. Before anyone arrivesCurrent
  2. Names and photographs
  3. The middle of the day
  4. The last hour
Module 1 of 4

Before anyone arrives

A recreational activity for thirty children in a rented hall. There are four of you, and the team coordinator is running late.

You arrive an hour early. The hall is larger than expected and has two doors: one onto the street and one onto an unfenced yard at the back. Nobody has assigned roles yet, and everyone is waiting for the coordinator.

Your decision

Fifty minutes left, the coordinator has not arrived and is not answering. What do you do first?

Your decision

A colleague suggests locking the back door so no child can wander out. What do you think?

Module 2 of 4

Names and photographs

The children start arriving. You are holding a name list with a guardian’s phone number against each one.

Your decision

The hall manager asks for a copy of the name list "for our records". What do you do?

A difficult scenario

How do you handle photography today?

A father hands over his daughter and says, "take lots of photos of her, I like seeing them." Another girl beside her has parents who refuse photography.

Module 3 of 4

The middle of the day

The activity is running. This is where the things nobody writes into a plan show up.

A difficult scenario

What do you do now?

A seven-year-old has refused to join in all morning and sits in the corner. You go over; he cries, says he wants his mother, then says: "Dad shouts a lot when he gets back."

Your decision

A colleague loses his temper and shouts at a group of children who were disrupting him. They fall silent and some look frightened. What do you do?

Module 4 of 4

The last hour

The children are leaving. More mistakes happen in this hour than any other, because everyone is tired and wants it over.

A difficult scenario

What do you do?

A man you have not seen before says he is one girl’s uncle and that her mother sent him. The girl knows him and seems comfortable. His name is not on the authorised pick-up list, and her mother is not answering.

Your decision

The day is over. What has to be written down, and for whom?

Finish the course

You answered 0 of 8 questions

Answer every question before finishing.

Standards this content is built on

  • IFRC Volunteering Policy (August 2022)
  • International Child Safeguarding Standards — Keeping Children Safe
  • Core Humanitarian Standard on Quality and Accountability (2024 edition)
  • Do No Harm principle in humanitarian action