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After-action review
A short session with the team afterwards. Four questions, and nobody is blamed.
Taught in Meetings and Facilitation
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After-action review
A short session with the team afterwards. Four questions, and nobody is blamed.
The session
Activity being reviewed
Date of session
Present
The four questions
In this order. Starting with what went wrong makes the session defensive and people stop talking.
1. What was supposed to happen?
2. What actually happened?
3. Why the difference?
4. What do we change next time?
What was decided
| Decision | Who | By when |
|---|---|---|
Takaful Association — registration no. 898after-action-review
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